Privacy Policy
Effective Date: September 12, 2026
INTRODUCTION
This Privacy Policy explains how Landmark Community Foundation ("we," "us," or "our") collects, uses, protects, and handles personal information when you visit our website, contact us, register for programs, make a donation or payment, participate in our services, or communicate with us through SMS.
We are committed to protecting personal information and maintaining transparency about how information is handled.
INFORMATION WE COLLECT
Depending on how you interact with us, we may collect information such as your name, email address, phone number, mailing address, information submitted through website forms, program registration information, communications you send to us, donation or transaction information, and other information you voluntarily provide.
When you participate in SMS communications, we may collect your phone number, name if voluntarily provided or associated with your phone number, message content, opt-in and opt-out status, and the date and time of messages.
HOW WE USE PERSONAL INFORMATION
We may use personal information to respond to inquiries, administer programs and services, communicate with participants, provide customer support, process registrations and donations, process payments, and maintain records.
We may also use it to communicate about programs or events for which you have requested information, manage SMS preferences, protect the security of our website and organization, and fulfill other purposes disclosed when information is collected.
SMS INFORMATION
When you interact with our SMS services, we may collect your phone number, name if voluntarily provided or associated with your phone number, message content, opt-in and opt-out status, and the date and time of messages.
SMS information is used for purposes related to SMS communication, including sending important notifications, updates, or confirmations, responding to inquiries, providing customer support, and managing opt-in and opt-out preferences.
Your information is used to facilitate communications for which you have provided consent.
SMS SHARING
• We do not sell or rent SMS personal information.
• SMS consent is not shared with third parties for their own marketing purposes.
• We do not use SMS opt-in information to send unrelated third-party marketing communications.
PAYMENT INFORMATION
When you make a donation or pay for a fee-based program or service, payment information may be processed through a third-party payment processor.
Landmark Community Foundation does not need to retain complete payment-card information when payment processing is handled by the applicable payment provider.
Payment information may be handled according to the payment processor's applicable privacy policy and security practices.
DATA SECURITY
We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmitting or storing information can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information.
INFORMATION FROM CHILDREN
Our website and programs are not knowingly designed to collect personal information from children in violation of applicable law.
If we learn that personal information has been collected in a manner that requires removal or other action under applicable law, we will take reasonable steps to address the situation.
THIRD-PARTY RESOURCES
Our website may contain information about or links to third-party organizations, employers, housing providers, lenders, educational institutions, financial institutions, community organizations, payment processors, or other resources.
We are not responsible for the privacy practices, security practices, content, or policies of third-party organizations.
Users should review the privacy policies of third parties before providing them with personal information.
COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies or similar technologies that support website functionality, security, analytics, preferences, or other website operations.
The specific technologies used may change as the website develops. You may be able to manage certain cookie settings through your browser or device settings.
DONATIONS AND TRANSACTIONS
Information associated with donations, registrations, or other transactions may be retained as reasonably necessary for accounting, administrative, legal, tax, compliance, fraud-prevention, recordkeeping, and organizational purposes.
Charitable donation information may be retained in accordance with applicable recordkeeping requirements.
YOUR COMMUNICATION PREFERENCES
You may contact us regarding questions about your personal information or communication preferences.
For SMS communications, you may opt out at any time by replying STOP. Once you opt out, you will no longer receive SMS messages unless you opt in again.
For help with SMS communications, reply HELP.
SMS TERMS OF SERVICE
By opting into SMS from a web form or other approved method, you agree to receive SMS messages from Landmark Community Foundation. Messages may include customer care, notifications, updates, confirmations, and responses to inquiries.
Message frequency varies. Message and data rates may apply. See this Privacy Policy for information regarding privacy practices.
Reply HELP for help. Reply STOP to opt out. SMS consent is not a condition of purchase, donation, or participation in a Landmark Community Foundation program.
DATA RETENTION
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining organizational records, processing transactions, responding to inquiries, complying with legal obligations, resolving disputes, and protecting our rights.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.
Updated versions will be posted on this website with a revised effective date when appropriate.
CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact Landmark Community Foundation.
Landmark Community Foundation
207 W Millbrook Road, Suite 210, Raleigh, NC 27609
Phone: (984) 226-6623
Email: info@landmarkcommunity.org
